Writing a Letter to Federal Health Insurance Agencies
Part 1: The Basic Tools, Chapter 3: Developing a Systematic Approach to Dealing with Health Insurance Page 22
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Attach the appropriate documentation to your letter, including copies of all related medical bills, a letter from your doctor explaining the need for the treatment or service, copies of letters and Explanation of Benefits Statements you've received from your insurer, and photocopies of relevant sections of your health insurance policy. Your medical provider, the local medical society, or a representative of your state Department of Insurance may be able to help you phrase the letter effectively, and may also be able to help you determine what documentation should be included.
Make certain that you keep a copy of the letter and of all related documentation. If you don't receive a response within thirty days, follow up with another letter. Note in that letter that this is your second request. Include a copy of your first letter and the related documentation, just in case the paperwork has been lost or misplaced.
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