Implementing the Healthy Indiana Plan

Implementation Schedule

Applicants may apply for the HIP at local Division of Family Resources (DFR) offices or by calling Enrollment Centers beginning December 17, 2007. Beginning in November 2007, applications will be available from the HIP Web site, www.HIP.in.gov. However, DFR offices will not start processing applications until December 17, 2007. Services will be available starting January 1, 2008. Applicants can select an insurer on the application or one will be auto-assigned. Applicants will be able to change plans only before their first POWER Account contribution is made and will not be able to make changes after payment unless they have an unresolved quality issue. Coverage begins on the first day of the month after the initial monthly contribution has cleared the bank.

Enrollment Broker

MAXIMUS Administrative Services, Inc. (MAXIMUS) is the State's enrollment broker for the HIP. The enrollment broker provides an unbiased source for member counseling and education about the HIP program.

MAXIMUS will provide general information about the HIP and can provide choice counseling to assist applicants with selecting a plan that best meets their needs. MAXIMUS began accepting telephone calls November 1, 2007, and can be reached at 1-877-GET-HIP9 (1-877-438-4479). Choice counseling will begin December 17, 2007.

Billing Procedures for Providers

To be reimbursed for rendering services to HIP members, providers must be IHCP enrolled providers and participating providers with the HIP plans. Providers will bill the member's HIP plan for services rendered to HIP members. Reimbursement will be made at Medicare reimbursement levels. Providers are encouraged to join with insurers to take part in this innovative program. Providers should contact the member's plan for billing instructions. Contact information is as follows:

Anthem Blue Cross and Blue Shield
Telephone: 1-800-553-2019

MDwise with AmeriChoice
P.O. Box 44236
Indianapolis, Indiana 46244-0236
Telephone: 1-877-822-7196 or 317-822-7196
Fax: 1-877-822-7192 or 317-822-7192