Important Georgia Health Insurance Phone Numbers
Pre-Admission Certification (PAC)
You should call your Primary Care Physician.
Your Primary Care Physician or the Hospital should call the following number for Pre-Admission Certification
- Atlanta Calling Area (404) 237-2429
- All Other Areas 1-800-662-9023 or 1-800-722-6614
Customer Service
If you have a Customer-Service question, please call:
- 1-800-464-1367
To locate a network provider, review wellness information and more, please visit us at www.bcbsga.com and select the State Health Benefit Plan HMO (BlueChoice) product.
Mental Health Care or Substance Abuse Treatment
You may access the mental health network in complete confidence by calling:
- 1-800-292-2879
Health Improvement Resource
For preventive health and wellness information for you and your family, call the Health
Improvement Resource line 24 hours a day at:
- 1-800-638-4754
Please have your ID number available when you call. Requested information will be sent free of charge.
BlueChoice On-Call
A 7-day-a-week, 24 hour a day service available for all covered family members. When you or a covered family member is experiencing health symptoms, you may call BlueChoice On-Call to speak to a registered nurse. The nurse will provide information to help you decide on the most appropriate treatment or care. You may also listen to a variety of medical audio tapes or request written information on a variety of conditions.
- 1-888-724-BLUE (2583)
Fraud and Abuse Hotline
- 1-800-831-8998
Eligibility
If you have a question concerning your eligibility, please call:
- 1-800-610-1863
- (404) 656-6322
Resources:
- » The Language of Health Insurance Companies & Claims
- » The Language of Hospitals, Health Insurance Claims & More
- » The Sample Explanation of Benefits Statements Table
- » Sample Explanation of Benefits Statement for Providers
- » The Language of Health Insurance Claims & Reimbursement
Articles:
- » A Smattering of Health Insurance News from Around the Nation
- » Massachusetts' Health Care Mandate a Success? Also, Online Health Records and Other News
- » Online Health Records in the News Again, Aetna Supports Health Insurance Reform and Health Care's Failures
Gerogia Consumers Guide to Health Insurance:
- » Introduction to the Georgia Health Insurance Consumer Guide
- » A Summary of Georgia Health Insurance Benefits
- » Verification of Georgia Health Insurance Benefits
- » Georgia Health Insurance Summary Notice
- » Important Georgia Health Insurance Phone Numbers
- » When Georgia Health Insurance Coverage Begins
- » When to Enroll in Georgia Health Insurance
- » Georgia Health Insurance Coverage Changes
- » Ending Georgia Health Insurance Coverage
- » Georgia Health Insurance Retirees & Employees Near Retirement
- » What Happens to Your Georgia Health Insurance if You Return to Active Service
- » How Georgia Health Insurance Benefits Work
- » Georgia Health Insurance Benefits Guide
- » More Information on Georgia Health Insurance Benefits
- » Georgia Health Insurance Benefits Information
- » Further Information Regarding Georgia Health Insurance Benefits
- » Georgia Health Insurance Network Mental Health Care and Substance Abuse Treatment Information
- » Georgia Health Insurance Prescription Drug Information
- » Georgia Health Insurance Exlusions from Coverage
- » Exlusions from Georgia Health Insurance Coverage
- » More Exclusions from Georgia Health Insurance Benefits
- » Coordination of Georgia Health Insurance Benefits
- » Georgia Health Insurance Information on Subrogation
- » General Information Regarding Georgia Health Insurance
- » More General Information on Georgia Health Insurance
- » Georgia Health Insurance General Coverage Information
- » When Georgia Health Insurance Coverage Terminates
- » Georgia Health Insurance Definitions
- » More Definitions Regarding Georgia Health Insurance
- » More Relevant Definitions Discussing Georgia Health Insurance
- » Even More Useful Georgia Health Insurance Definitions
- » A Final Page of Georgia Health Insurance-Related Definitions
Links:

