North Carolina Health InsuranceIndividuals and Families

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Tips for Before & After you Buy North Carolina Health Insurance

Health Insurance Tips Before and After Your Purchase

For All Types of Health Insurance:

  • Make sure all claim forms are filled out promptly, completely and accurately.
  • READ YOUR POLICY and keep it in a safe and secure place.
  • Ask questions.

For Individual Insurance:

  • Shop around. Compare plans from more than one company. Do not feel pressured to make a quick decision.
  • Verify that the agent and company you choose to do business with are licensed in North Carolina.
  • DO NOT PAY CASH. When you purchase a policy, make your check or money order payable to the insurance company, NOT THE AGENT. Be sure to get a receipt.
  • Make sure you fully understand any policy you are considering and that you are comfortable with the company, agent and product.
  • Do not sign an insurance application until you review it carefully to be sure all the answers are complete and accurate.
  • Keep in mind that you have a minimum 10-day "free look" period. If you cancel during the free look period, the company must return your premium without penalty.

Disclosure

  • North Carolina law requires all insurance companies to clearly and truthfully disclose the following information in their marketing materials and all health insurance policies:
  • A clear description of health insurance benefits.
  • A complete list of items and services that the health care plan does not cover (exclusions and limitations).
  • An explanation of how the insurance company will calculate its own claim cost (share of a claim) and your share, including an example of how they make that calculation.
  • Length of time you must wait in order to receive benefits if the policy contains preexisting health conditions limitations.
  • Renewal terms and provisions.
  • Premium rate terms and provisions.
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